handling discipline and grievance issues

Handling discipline and grievance issues

This training course on handling discipline and grievance issues gives line managers the confidence to manage discipline and grievance allegations, investigations and meetings in the workplace. Starting with the legal principles the training course outlines the procedural requirements of handling discipline and grievance issues and includes a number of relevant and interesting case studies.

After introducing the basic principles this course covers the following:

  1. Understanding the ACAS Code – This explains the role and principles of the ACAS Code of Practice on disciplinary and grievance procedures.  It also explains the risks involved if an employer or employee unreasonably breaches the ACAS Code.
  2. Effective performance management – This looks at issues which commonly arise, such as absence from work, poor work performance and difficult relationships between colleagues. It examines ways to identify when matters are likely to escalate and the steps which can be taken to prevent this happening. It will then present a structured approach for improving employee performance.
  3. Disciplinary and grievance investigations – This looks at practical issues involved in investigations into grievances and disciplinary allegations.  It also highlights some of the issues involved in suspension of employees.
  4. Conducting disciplinary and grievance meetings – This covers the practical steps needed to effectively manage disciplinary and grievance meetings. It also covers some of the queries that may arise surrounding the right to be accompanied.
  5. Reaching a decision – This covers some of the issues that managers should consider when reaching a decision following the disciplinary or grievance meeting.
  6. Disciplinary and grievance appeals – This deals with effective handling of appeals and appeal meetings.

This is a day long course.

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